What should I do if I don't receive my package?

Babaroni.com will do its best to ensure that all the packages are delivered to the customer's address on time. After shipping, we will have someone to track the status of the package and assist the carrier in delivering the package. We will inform you of the order tracking number by email so that you can also track your package on the website. If you cannot receive the package in person on the day of delivery, please contact your local carrier to change the delivery date or delivery method. In general, we require you to sign the package by yourself.

If the package appears to have been signed on the website but you did not receive the package, Please contact us immediately and your local carrier (DHL or UPS). We will ask the carrier to resolve the issue. Please feel free to contact us if you have any questions before you confirm receipt of the package, and we will help you.

If you have received your package successfully, please reply to the email we sent you with the order tracking number. Request that you do this to help us change the order status.